5. Penalties
Depending on severity and evidence, actions may include warning, chat restriction, item/currency removal, rollback, temporary suspension, permanent suspension, restrictions on related accounts or other reasonable protective measures. Serious cheating, fraud, theft or attacks may skip progressive warnings.
6. Appeals and staff
Where available, disciplinary actions may be appealed through official support. An appeal does not guarantee reversal. Staff may not sell administrative favors, unfairly benefit player accounts, manipulate rankings, disclose private information without legitimate reason or manipulate Gacha outcomes for individual users.